Refund Policy
Effective date:
We want you to be fully satisfied with your purchase. If you are not satisfied, the following terms apply.
Eligibility
- Requests must be submitted within 14 days of purchase unless otherwise stated in your agreement.
- For downloadable or digital goods, refunds are available only when the product has not been substantially used or activated.
Process
- Contact support at [email protected] with your order number.
- Our team may ask for additional information to troubleshoot any issues.
- If approved, refunds will be issued to your original payment method within 5–10 business days.
Non‑Refundable Items
- Professional services already rendered (consulting, implementation, training).
- Fees paid to third‑party providers on your behalf.